Saturday, November 10, 2012

EMC releases ECM product upgrades: Will it help the slubering Documentum market?

EMC has recently announced new releases of Documentum and Captiva products at its annual customer and partner conference Momentum Vienna 2012. This is possibly the most fitting reply by EMC IIG to Oracle's accusations of 'Documentum' not being innovative in Oct 2011 (refer to Oracle's webinar and Jeetu Patel's blog).

Without naming anyone, Rohit Ghai, VP & GM IIG Product group has hit back at Oracle in his technical keynote address by saying that while EMC has successfully provided integrated solution portfolio by launching Documentum 7, Captiva 7, xCP 2.0, D2 4.0 and Document Sciences 4.5, other vendors are busy doing acquisitions and not able to provide integrated solutions to customers.

The partner and customer community has welcomed EMC's continued commitment for investing into its information intelligence suite of products and has weakened the rumors of a possible sell-off of a slumbering business unit.

While a great product is maturing further technically, there are still concerns though which have not been addressed in IIG president Rick's keynote address as to how are they going to address the problem of slumbering Documentum sales and address the concerns of its near-frustrated partner community.

EMC OnDemand might be a good news for the customer community which can help reduce the TCO and deployment time, but there is no word on its competition with on-premises solutions offered by partners, since my assumption is that OnDemand will be offered directly by EMC sales folks or EMC will share little incentive with partners for selling OnDemand solutions. Read on for quick summary of new releases and some more thoughts.